We collect information you give us directly. When you call us, request a quote, or book a repair, you may share your name, phone number, email address, service address, and details about your garage door issue.
We also collect some information automatically when you visit our website. That includes your IP address, browser type, device type, pages you view, and the time you spend on our site. This helps us understand how people find and use our website.
We use your contact details to schedule your garage door repair, send you updates, and answer your questions. If you call us, we use your phone number to reach you about your appointment.
We use website usage data to improve our site, make it easier to navigate, and show you relevant information about our services. We also use your information to send invoices, process payments, and keep records of the work we do for you.
Our website uses cookies and similar tracking tools. Cookies are small files stored on your device that help the site remember your preferences and understand how you interact with our pages.
You can control cookies through your browser settings. If you disable cookies, some parts of our website may not work as well, but you can still call us to schedule service.
We use third-party analytics tools, like Google Analytics, to see how visitors use our website. These tools collect anonymous data such as page views, session duration, and traffic sources.
We may also use third-party scheduling or payment platforms to manage appointments and process payments. These providers only receive the information needed to perform their service, and they are required to protect it.
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software, payment processors, and analytics providers.
We may disclose your information if required by law, to respond to legal requests, or to protect the rights, safety, and property of garage door repairs Tampa Fl, our customers, or others.
We keep your personal information for as long as needed to provide our services, maintain business records, and comply with legal obligations. When your information is no longer needed, we securely delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal or accounting purposes.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access, and staff training.
No method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please call us and we will do our best to help.
You have the right to ask us what personal information we hold about you, to correct it, or to request that we delete it. You can also opt out of marketing messages at any time.
To exercise any of these rights, contact us using the phone number or email below. We will respond within a reasonable time and in accordance with applicable Florida and federal law.
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.
We encourage you to review this page whenever you visit our website. Your continued use of our site or services after changes means you accept the updated policy.